CHRONICLES OF WORDCRAFT

Help Hub Support & guides

Overview

Welcome to the Help Hub. This is your quickest path to answers on downloads, printing, email preferences, and common fixes. Start with the tiles below, or use the quick actions if you just need a fast nudge.

Start here for fast answers—solve download problems (expired links, blocked files, viewer settings), fix printing quality, update email preferences, and review consent. Use the tiles below for step-by-step guides.

Where to go first: If a link didn’t arrive, check Downloads. For beautiful print results, see the Printing Guide. To change how often we email you—or to unsubscribe safely—open Email & Preferences.

Privacy & consent: You can adjust analytics and marketing choices at any time via Manage Cookies. We use lightweight, brand-only tracking (Zaraz). Data is aggregated and used solely to improve the reader experience, measure page performance, and prevent abuse. We never sell personal information.

Still stuck — Email [email protected] with your device and OS, browser + version, the exact page or link you clicked, time of issue (and timezone), any error text, and screenshots or a short screen recording. If your download link expired, include the signup page or email subject. We aim to respond within 72 hours.

Quick guide

  • Can’t find a download? Check spam/junk and search for “R. R. Thalore”. In Gmail, also check Promotions.
  • Open ZIP files: Windows → right-click “Extract All…”. Mac → double-click ZIP.
  • Manage Cookies: Open preferences to allow/deny Analytics/Marketing.
  • Need help? Email [email protected].

Contact

We aim to respond within 72 hours. Questions? Email [email protected].
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